Shipping Policy
Last Updated: March 11, 2026
Thank you for shopping with Royaé Official (royaeofficial.co.uk). This Shipping Policy outlines how we process, handle, and deliver your orders.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery time depends on your location.
Typical delivery times are:
United Kingdom: 3–7 business days
International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
From time to time, we may offer free shipping promotions on selected products or orders.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package.
5. Shipping Delays
Occasionally, deliveries may be delayed due to:
Customs processing
Weather conditions
Carrier delays
High demand periods
Royaé Official is not responsible for delays caused by third-party shipping carriers.
6. Incorrect Address
Please ensure that your shipping address is correct at the time of placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist in resolving the issue.
8. Contact Us
If you have any questions regarding shipping, please contact us via email [email protected] or [email protected]
Website: royaeofficial.co.uk